Large West Coast Teaching Hospital Using Epic Calls on DataBank to Provide Document Management Services

DataBank provides Professional Services to installed premises-based OnBase solution integrated with Epic System in the hospital’s HIMS department.

• In setting up an in-house scanning and data entry operation, the hospital called on DataBank to provide hardware and software to scan and index more than 1,000,000 documents.


• During peak workload periods, however, hospital staff are unable to keep pace with incoming documents


• As an extension to their business operations and to augment their in-house activities, DataBank provides QC and data validation services as well as handling overflow scanning and indexing work. Via a secure VPN link, DataBank logs into the hospital’s Epic/OnBase system to complete the validation process.


• During the validation process, DataBank goes well beyond a simple check of the images – data is also validated against predetermined criteria to ensure coding and patient information are accurate, as well as several other checks to ensure accuracy.


• The hospital placed great value on DataBank’s SAS70 Type II certification, and the strict and continual audits they undergo, in protecting and securing confidential patient information.


• DataBank’s in-depth OnBase expertise and extensive experience in the Healthcare industry have proven to be keys to our client’s success.

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