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Gulf States 1000 Bed Health Services System Relies on DataBank to Automate and Improve Management of RAC

Gulf States Health Services organization with hospitals spread across multiple states, nearly 1000 beds and over 30 clinics spread throughout the region needed a solution to address RAC management needs.

  • After evaluating several solutions offered by other industry software providers, this Health Services organization selected DataBank based on our extensive experience and proven track record for successful deployments of solutions for Healthcare providers

  • A Diamond Service Provider for OnBase software, DataBank’s support structure proves to be a key decision factor.
  • Although DataBank offered both an on-premises based system and a hosted solution, the on-premises solution was the best fit for this health services organization.

  • Workflow and the ability to manage HIPAA EDI 835/837 claims data were also implemented and significantly improved operational efficiency.

  • Healthcare administration is now able to respond and manage RAC audits within seconds as well as manage other processes more efficiently.

As with the RAC (Recovery Audit Contractor) program, this health services provider and other RAC program participants are faced with audits that are increasing at an ever-demanding rate. Responding to RAC audit requests that validate transactions and payments within 45 days heightens the need for healthcare providers to implement proven solutions that automate these processes.

But that’s only part of the answer - service and support for any implemented solution is a critical element. The impact of not managing the payment process not only has an effect on resource utilization but is also a costly process that includes the cost of returning over-payments as well as the costs incurred for the audits.

DataBank offers a comprehensive set of document scanning and document conversion services and solutions that span applications in HR, AP, Patient Billing, Registration, and any document intensive application throughout a healthcare system.

 

 

If you have similar challenges, request a no-charge systems consultation
with a DataBank expert to see how we can assist you!
Contact a DataBank expert today.

 

Databank, a nation-wide scanning services and document management company, has document scanning and digital document management expertise in numerous market verticals including Healthcare, Education, Financial Services, Government, and Back Office Business Services. Our document management software is recognized as an industry leading solution and all our document management services are backed by a 100% guarantee.

We have a presence in major markets across the United States including locations in Washington DC, Baltimore, Philadelphia, New York, Boston, Detroit, Chicago, Houston, Dallas, Louisiana, San Francisco and Sacramento, California.