After years of struggling with In-house document conversion resources, the experts are called in.

For several years, this department within our Government felt that the confidential nature of their documents required that they be converted on premises and using internal resources. But after multiple starts and restarts, purchasing equipment, and (re)training internal resources, they realized that achieving the accuracy, quality, and efficiency that were needed, required experienced personnel and project management utilizing proven methods and practices.

Having had experience with DataBank on several smaller projects, this Government unit called on DataBank again to evaluate the best approach to capture and index over 2.5 Million documents that varied in size, color and quality, and create uncompressed, 24bit Color TIFF images at 400 dpi. Long term preservation of these vital records as super high quality digital images was the chief objective, but time, cost, and confidence in project success were also important considerations.

After performing a test on a representative sample of documents, the results spoke for themselves. DataBank was awarded the contract not only based on quality, accuracy, and commitment to perform the conversion within the short timeframe needed, but also on cost effectiveness of the services provided.

DataBank set up an onsite scanning operation, supplied trained, skilled, and security-cleared operators and an experienced project manager, and installed the appropriate hardware and software that would produce the results desired. Digitized images and associated index information are loaded directly via seamless integration with the department’s specialized document search engine. DataBank consistently delivers on their commitments and to their client’s expectations.

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