Improve Internal Processes

Enterprise Solutions

Back Office Applications

Continuity and Disaster Recovery

Constituent Focused Solutions

Public Access

Online Services

Local Government

Permits

Public Works

Parking Tickets

Government entities are looking for ways to improve access to government services that can quickly address internal and external inquiries and reduce the wait and staff time needed to chase down and respond quickly to requests. Multiple stops for information and frustrated customers can sometimes project the wrong image of what you are trying to deliver.

DataBank has creative ways to leverage existing technologies to provide your constituents with immediate access to research historical information, check status of permits/requests, follow on customer service requests or any one of numerous things that you could easily make available to them via the Internet when, where and how they need it.

Register of Deeds

The Register of Deeds is the official record keeper for real estate records (deeds, land contracts, mortgages, etc.) and other instruments concerning the title to land that lies within the registry district. They are also responsible to provide safe archival storage and convenient access to these public records. Although some of these records date back centuries and are currently in very fragile state, the public still has access to them.

Historical books that have been stored in poor environments pose additional challenges and require special handling to ensure their authenticity. Many of the older books are hand written, or have hand-written comments noted in the margins or are Photostat copies (negative or inverted image) that are difficult to convert.

DataBank works with Registries to convert recorded deeds and mortgages, import them into an electronic repository and make them accessible via kiosk PCs in the Register’s office or on the public website. Now, your external customers do not have to travel to the single county site to gather information from large, cumbersome, historical books… you can provide remote access. Additionally, while you better serve the public, you also reduce or eliminate the additional burden on your staff to search, print, copy and perform other administrative tasks.

Clerk of Courts

The Clerk of Courts provides public access to appropriate court records and other legal documents. They are typically the official record keeper for the county or parish and process thousands of documents daily, serving constituents, the court systems, judges, attorneys and police officers.

Not only is this information frequently requested, but file retention, disaster recovery, and business continuity add another level of complexity to the massive paper challenges already in place.

DataBank can assist you to convert these documents and present them electronically to provide better constituent focused solutions and improve internal processes. DataBank can provide access to these records for quick, easy retrieval for the requestor, while eliminating the need for staff to process, retrieve and archive records.

A quote from our customer  

Gary Loftin, Clerk of the Courts - Caddo Parish, LA states“DataBank has assisted our office in becoming the most technologically advanced Clerk’s office in the State of Louisiana. DataBank has made our motto, ‘Where the Public comes first’ not a statement but a reality.”

Contact a DataBank Expert
Learn more about how to manage your document more effectively, lower costs, and improve your organizations access to information with support from DataBank. Call now: 800-873-9426 or contact DataBank today.

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