Full Solution Conversion Services

Scanning & Indexing Services

Hosting of Electronic Images
Physical Storage of business & clinical documentation

Revenue Cycle Management

Registration

Patient Accounting

Coding

Health Information Management

Chart Deficiency Management

Hosting- No Capital Expenditure

Back Office Operations

Accounts Payable

Human Resources

Compliance Assistance

Many providers still are trying to deal with a deluge of paper EOB remits. Whether housed in cabinets onsite, at offsite storage or with pick-up and delivery storage services, the bottom line is that retrieval times for remits needed to answer questions from patients and providers, well as handling denial follow-up and secondary billing, are frustratingly long.

 Remits can be hundreds of pages with multiple patients on each page
 Filed by posting date and organized by batches and/or insurance carrier
 Difficult to search at the patient- level

Business processes still require significant paper production and interaction along with the rest of the paper EOBs received. Electronic Document Management will allow you to:

 Capture, store and retrieve EOBs, whether received via paper or in the electronic HIPAA ANSI X.12 835 format.
 Index at the batch- or patient-level.
 Electronic remits received in the HIPAA standard ANSI X.12 835 format can be parsed into individual patient transaction EOB documents with a single patient transaction on each page, automatically indexed and searchable at a patient-level.
 Utilizing denial codes from the remit, automatically route these remits based on the hospital’s business rules for each denial code type.
 Route the claim back for resubmission to the carrier with all appropriate documentation attached.

Key Benefits for Patient Accounting

• Provides faster responses to patient and provider questions with instant access to patient-level EOBs
• Streamlines denial follow-up and secondary billing times
• Reduces costs associated with paper EOB storage
• Enables EOB access directly from billing system - shortening the learning curve and increasing user acceptance

Contact a DataBank Expert
Learn more about how to manage your document more effectively, lower costs, and improve your organizations access to information with support from DataBank. Call now: 800-873-9426 or contact DataBank today.

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