City of Garland, TX
The City of Garland, a northeastern suburb of Dallas, is the tenth largest city in the state of Texas. Founded in 1891, it has grown to be one of the 100 largest cities in the United States. With over 200,000 residents, Garland continues to be a highly progressive and rapidly growing community.
By 2001, in keeping with the City of Garland’s progressive nature and rapid growth trends, development plans were underway for a new courthouse. With this in sight, the Municipal Court set the goal to improve the processing and security of court records. The City evaluated various technologies and processes, and aggressively moved forward with an Electronic Document Manage-ment System (EDMS) initiative.
HOW DataBank GOT INVOLVED
The City of Garland needed an EDMS that would integrate with and image-enable their host case management software and further automate and streamline business processes. The City’s IT Department and the Court developed the desired criteria for the system specifying that it be rich in functionality, based on industry standards and open architecture, and scalable to meet future expansion. IT managed the RFP process to select a system that would meet the Court’s current – and future – needs.
DataBank analyzed the City’s needs, the shortcomings of their existing imaging system, and their future direction. In proposing a solution DataBank matched their findings and the RFP requirements with the services and software products in their portfolio of offerings.
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