Experienced Team Delivering Document Management Solutions
Meet the people who are helping to shape the direction of DataBank:
Fred Zaeske – CEO
Fred Zaeske is the Chief Executive Officer of DataBank, a premier provider of Imaging and Information Solutions. He works closely with company founders, investors and employees to achieve superior customer results, while elevating DataBank’s industry leadership and expanding its market share.
Prior to DataBank, Fred served in a number of executive roles in the automatic identification and data collection, digital imaging, marketing services and document management industries. Throughout his career, Fred has established a strong track record of helping businesses achieve market leadership positions and significantly improving their financial results.
Fred has served as Vice President and General Manager of North America for the Specialty Printing Solutions Business of Zebra Technologies Corporation, one of the most recognized and respected companies in the automatic identification and data collection industry. Fred was responsible for leading Zebra’s largest geography representing more than 44% of company revenues at over $400M. His organization of 500 associates and five production operations generated industry-leading operating profits and market share in almost all product categories.
Fred also held leadership positions at Wallace Computer Services, where he managed four different business units and achieved double digit growth rates, and at Duplex Products, where he led the introduction of new products and services that transformed the company’s growth potential.
Fred holds a Masters degree in Business Administration from the University of Chicago, Booth School of Business, and he is an active participant in the “Executive in Residence” Program. He is a professional member of the Association for Information and Image Management (AIIM) and he is a certified ECM, ERM, BPM and SharePoint Practitioner. He holds the Pennebaker certificate in Direct and Interactive Marketing from the DePaul Kellstadt Graduate School of Business. Click Here for Full Bio
Chuck Bauer – COO
Chuck is a Co-founder of DataBank IMX and continues in his role as President and Chief Operating Officer of DataBank. With Chuck’s guidance and direction he has helped establish the organization’s infrastructure, operating methodologies, and technology platforms that DataBank’s clients have come to rely on for superior results.
As an entrepreneur and General Manager, Chuck has extensive experience building imaging companies and document management service organizations. Some of his successes include start-ups, private equity partnering and international experience, plus operating businesses in Australia, New Zealand and Western Europe. He is recognized for driving market share, operational excellence and delivering results. Chuck has continued to prove his ability to build and lead teams strengthened by a strong financial background and an intense focus on customers and their specific needs, goals, and satisfaction. Click Here for Full Bio
Sandy Brunner – CFO
Sandy has extensive experience in both public accounting and private business. She began her career with Ernst & Young in the Entrepreneurial Services Group in New York, where her focus was primarily on young, mid-sized entities. From there, Sandy moved into the energy sector where she held a variety of senior accounting positions working with an international Income Trust Fund. Since 2003, Sandy has been in the document imaging industry, joining DataBank and becoming DataBank’s Corporate Controller in 2005. She was named Chief Financial Officer in April 2008. Sandy received her Bachelor of Science Degree in Business Administration from the University of Connecticut.
Chad Van Norman – CIO
Chad is a leader in the technology business with extensive experience in document imaging software, network components, computer infrastructure and office technologies that drive our industry. He oversees the internal and external technology requirements of the corporation and occasionally serves as a consultant to clients on technical and security measures. He leads staff and support teams that provide the design, installation, training and systems integration of infrastructure and document management solutions driving business process improvements at all levels of the organization. He initiated and deployed the recent redesign of the DataBank Customer Support Desk charged with delivering world-class customer support.
In response to the growing concern about security in the industry, Chad led DataBank’s initiative to implement the most secure, reliable and efficient network in our industry – evaluating hardware, software, policies and procedures, and best-in-class partners. With his insight, management and direction, DataBank achieved the widely recognized auditing standard Statement on Auditing Standards (SAS) No. 70 Type II certification and Payment Card Industry (PCI) – Data Security Standard (DSS) certification with independent third-party assurances for service organizations, thus positioning DataBank to provide secure hosting and SaaS services throughout the U.S. and to ensure customer data is safe from breaches when in DataBank hands.
Steve Attwood – General Manager, Western Region
Steve is DataBank’s Western Region General Manager, responsible for sales management, client support, and regional production center operations located in Sacramento, CA. Steve has been in the Enterprise Information and Document Management industry since 1992. His exceptional success in the industry is due in large part by the respect he has earned from his customers as a trusted provider of services that best benefited their organizations. Sales and Customer Service has always been, and will continue to be, a key focus for Steve. In addition to his prior management responsibilities, he has been responsible for sales and the retention of many major accounts, both locally and nationally, with such companies as Iron Mountain, GRM and Shred It. Steve and his teams have delivered a wide variety of solutions specifically designed to solve his customers’ unique document management requirements. Steve is able to leverage the expertise he has developed with the wider portfolio of Document Management Services and Solutions available from DataBank. On the personal side, Steve is father to twin daughters.
Gary Blackwelder – General Manager, Gulf Region
Gary has over thirty years experience in the document imaging industry. He literally grew up in this industry, riding with his father while he made sales calls for a major micrographic equipment manufacturer. While earning his BS in Accounting from Louisiana Tech University, he co-founded Microfilm Supply, Inc. with his father. This company was the first micrographic service bureau in Northern Louisiana. Gary grew his business and transitioned it into a full scale digital imaging and micrographics business offering a comprehensive array of document management services and solutions. In 1997, his company became one of the founding companies of ImageMax, Inc. Gary is responsible for DataBank’s sales and production center located in Monroe, LA.
Rich Lane – General Manager, Central Region
Rich is responsible for the sales and production facilities in Chicago, Illinois and Chesterton, Indiana. In 1993 Rich founded Record Technologies, Inc. (RTI), a service bureau focused on the Litigation Support market. He sold this company in 2000 and joined ImageMax where he held several senior management positions in product marketing, production and technology. Prior to forming his own company, Rich was employed by Dun & Bradstreet Software where he held various positions in their Professional Services Division. He has an undergraduate degree in Management Information Systems from Bowling Green University.
Jeff Lawrence - General Manager, Mid Atlantic Region
Jeff is responsible for sales and production facilities in our Mid-Atlantic Region which stretches from New York City to North Carolina. Jeff brings with him a well-rounded Executive Sales and General Management background in the transportation, e-discovery and information management industries. With 24 years’ experience, he has driven sales and operating results with well-respected companies like FedEx, IKON, Whitmont Legal Technologies and Recall. Jeff focuses on creating positive work environments where employees are motivated to provide exceptional service levels to their customers and advance themselves professionally. Jeff motivates his teams to craft and deliver dynamic customer focused solutions that improve efficiency and reduce costs to improve operating results. He graduated from Wesley College with a BS in Business Administration and resides in the Annapolis area with his wife Paula and their three girls.
Bill Pfeiffer – General Manager, Southwest Region
Bill is responsible for our sales and production facilities covering the Southwest Region. Driven by a passion for customer satisfaction, high quality standards, increased operational efficiencies and improved productivity, Bill has a strong track record of achievement in his 35-year career in Electronic Records Management. His creative thinking, innovative use of technology and dynamic leadership have been proven assets in driving successful outsourced services in the field of Document Management. With specific expertise in all phases of business management and development, Business Process Automation, and the alignment of operational processes with clients' vision for short and long-term success, Bill and his management teams have consistently driven high levels of customer satisfaction.
Prior to joining DataBank, Bill held executive positions with other key industry leaders. He was recruited by ACS to serve as the Managing Director for ACS Government Records Services, Inc., ACS Enterprise Solutions, Inc. and Title Records Corporation, providers of advanced Land Records Management Systems for City/County governments and the Title Industry. Preceding his ACS position, Bill served as Senior Vice President & General Manager of Anacomp/First Image Management Company, First Data, First Financial Management, Dun & Bradstreet and Zytron Corporation.
Bob Zagami – General Manager, Northeast Region
Bob is responsible for the DataBank sales and production facilities covering New England and Upstate New York. He is the former president of Information Technology, Inc. and merged that company into The Spaulding Company in 1993. Spaulding was acquired in an IPO in 1997 and the assets of that company were purchased by DataBank when this company was founded in 2005. Bob is the Chairman of AIIM International’s Board of Directors and will serve in that capacity through December 2009. He is the recipient of several industry awards including the Carl E. Nelson Engineering Award, the Distinguished Service Citation, and the Award of Merit, the industry’s highest honor. Bob is also a member of the prestigious AIIM Company of Fellows.
Stephen E. Brooks – VP of Business Development, Business Applications Services & Solutions
Stephen supports customers in selection, design and implementation of solutions to automate business applications commonly referred to as business services/back office. These include AP, AR, Purchasing, Human Resources, Benefits, Pension, Payroll, Legal (Contracts), etc. He combines leading enabling technology and the service capabilities of DataBank to achieve desired business process improvements and fulfill document management initiatives with critical transaction records that must be dealt with in these functions of the organization.
In twenty-two years of broad-ranging experience in the imaging and document management field Stephen has successfully implemented solutions across all industries for organizations of diverse size in both the private and public sectors, including those in the Fortune 500. Having installed imaging and document management systems since the early 1990’s, he has been consistently guiding customers in the transition from paper and analog environments to digital programs—and continues many long-term client relationships. Stephen is a member of AIIM, IAPP, is a Certified Document Imaging Architect (CDIA+) and has earned B.S., M.A. and MDiv degrees.
Lower costs, manage documents
and improve your organization's access to information.
Contact a DataBank expert today.
 |