Are you getting all you can out of your investment in Enterprise Content Management? What if you could be doing more? How are other users in similar organizations using their solution? All of these are important questions you should be asking about your solution. Maybe your OnBase solution not only streamlines your processes, but also contains the secret to teleportation along with some award-winning cookie recipes! (It doesn’t.) Did OnBase provide winning lotto numbers to a fellow customer? That’s something you may be interested in knowing. (It didn’t.) But there’s really no way to know without some exploration, and joining a community of other ECM users is a great way to get some answers to your questions.
The OnBase Community provides an online venue for thousands of users to network and communicate, as well as groups sorted by industry that make it easy to connect with others in the same field. These industry groups, known as VOGUE, boast hundreds of members each and meet regularly to learn from each other’s OnBase experiences. The online Community acts as a valuable resource to users of all kinds, full of premium videos and tutorials, up-to-date news, and insights from other OnBase customers. It’s one of the richest sources of OnBase information available to customers.
Community also serves as a conduit for user voices to be heard by the professionals who actually create OnBase, and more than 7,500 changes have been made to OnBase software in response to customers’ comments and suggestions. If you’ve got something to say about OnBase’s functionality (other than your newly realized frustration at your lack of winning lotto tickets and teleportation devices), Community is the perfect place to share those ideas and opinions in a way that could make a difference.
As members of Community, users can decrease their dependence on vendors as their only source for troubleshooting help and advice. Customers can talk directly to others who have had the same issues and learn how they’ve been resolved in the past or discover new ways to use their solution.
Community serves as a hub of information and potential networking opportunities, and given all of its benefits, there’s really no reason not to join in. Not only can you gain from the knowledge of your peers, but they can learn from your experiences as well. If you’d like to join and explore the OnBase Community for yourself, just click on the button below.