Founded in 1898, Northeastern University with an Undergraduate student body of 12,000 is a private research university located in the heart of Boston. Northeastern is a leader in interdisciplinary research, urban engagement, and the integration of classroom learning with real-world experience. In its earlier years, the Institute catered to the needs of a rapidly growing immigrant population in Boston. Within a few years of its formation, it offered classes in Law, Engineering, and Finance. Since those earlier years, Northeastern University has grown, offering a comprehensive range of undergraduate and graduate programs leading to degrees through the doctorate in six undergraduate colleges, eight graduate schools, and two part-time divisions.
In August of 2006 Northeastern became one of the top 100 Universities as ranked by US News and World Report; additionally, average SAT scores were increasing by more than 200 points, retention rates were rising significantly, and applications were dramatically increasing.
Enter DataBank and FolderWave
Word of mouth: A Senior Vice President at Northeastern heard about extraordinary things that FolderWave and DataBank were doing at Boston College.
They were impressed with what they saw during their visit to Boston College. Finally, they had located a system that at first glance appeared to be easy to use and had a simple ‘plug-and-play’ feel to it. But there was more that they would soon discover.
They had found solution providers who were responsive to the University’s needs and concerns. FolderWave offered not just a product but a comprehensive solution that could specifically address application needs throughout a university and provide significant process improvements. They also saw in DataBank an organization that was a leader in the document imaging field and provided quality imaging services.
Northeastern, a recognized leader in integration of “best of breed” software, saw that the partnership that existed between FolderWave and DataBank was a strong one and felt it to be a critical factor in selection. They wanted not only a seamless solution and process but a seamless partnership with them and their solution providers. The system had to deliver superior value and an ample return on their investment.
Seeing the system in operation at Boston College and reviewing DataBank’s processes and operation clinched the decision.
As volumes have increased, DataBank continues to provide the same high level of service. Viewed as an extension of Northeastern’s Admissions Processing Center – where document processing is performed in a highly secure environment – DataBank has become more familiar with the specifics of documents received and has achieved accuracy rates well above 99%.
For more information, contact us today!