Article written by Stephanie Onofri
Did you know that there is more to your investment than you are currently using? Or that bigger ROIs are waiting just around the corner?
We’ve all heard the saying “what you don’t know can’t hurt you.” Let’s face it: there are some things that are simply better left swept under the rug. But when talking about document management or process optimization, what you don’t know about your investment can cost a considerable sum.
Discovering what you don’t know about your OnBase system can spell the difference between unnecessary investments in new systems and optimizing departmental processes across the board, without the need for extra procurements. While some companies are taking advantage of their whole software solution, many are still struggling with departmental challenges without knowing that many of these can be solved with what they already own, through learning more about Unity Forms or E-Forms, for instance.
“Many of our customers aren’t aware that we offer training as a way to expand their knowledge-base of their OnBase product,” says Phil Heineman, Director of Training at DataBank, “some actually go through an entire new procurement process when spending just a fraction of that money can answer all their questions and solve their challenges.”
Recently a county government was able to deploy OnBase in every department, begin discovery of high-impact workflows, and begin working on a balance between OnBase and SharePoint throughout the county by simply implementing a well-oiled training plan and targeting goals.
Learning what you don’t know about your system can:
- Yield time savings- Training can take a day or a week depending on the subject in question, whereas procurement deployment of a whole new system can take several months and even years
- Allow for autonomy- Certification allows for OnBase Administrators to offer support internally instead of having to seek support from the provider
- Boost your productivity- With educated administrators in-house and exploration of previously unknown benefits and features of your product, every department in the company can make strides toward accomplishing goals
- Save the big bucks- Need we say more? What an individual gets out of training is so much more than a paper certificate or qualification; it’s the ability to mobilize every department in the company. The cost-benefits are exponential
If your department or company could use a boost, connect with one of our business process experts below!