
Accounts Receivable
When the key to securing cash in a timely manner and maintaining your DSO target or addressing customer service issues requires finding and presenting a specific document, effective document management is essential.
Providing world-class customer service requires processing orders quickly, accurately and efficiently answering customer inquiries. Efficient collection and cash management requires prompt, accurate invoicing and ability to produce essential backup or required proof of delivery. Electronic Document Management is the common ingredient for achieving these results.
DataBank has assisted Accounts Receivable professionals by replacing manual paper-intensive processes in Order Processing and Collections with efficient EDM solutions internally or outsourcing the process to DataBank within our SAS70 Type II and PCI-DSS certified environments.
- Eliminate Paper, lost or misplaced customer purchase orders, BOL's, quotes and paper-related bottlenecks with our document scanning services, paper documents are converted to digital images for instant access.
- Speed Collection and Reduce DSO with Easy and Secure Access to any transaction record and its backup, when needed retrieve documents instantly using your desktop browser with DataBank Online Services and e-mail it to your customer.
- Deliver Improved Customer Service with Business Process Automation and configurable rules-based workflow to automatically route orders for approval and entry, update and adjustment.
- Leverage and Image-enable Your Existing Software Investment DataBank Online Services and DataBank EDM offerings integrate with virtually any financial system and line-of-business or ERP application distribute and retrieve invoices electronically, archive customer invoices, pick lists, shipping manifests, and other documents electronically.
Improve efficiency, enhance service levels and reduce
costs that best addresses your needs.
Contact a DataBank expert today.
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