KING OF PRUSSIA, PA – DataBank, a leading provider of business process solutions and services, has been distinguished by Hyland Software, creator of OnBase, as a Diamond Support Partner for the eleventh consecutive year, as well as a Platinum Level Partner. These awards are the highest level of prestige offered by Hyland, with very few companies receiving both accolades.
The Diamond Support Partner Award is honored to no more than 15 percent of OnBase resellers each year. It recognizes the hard work DataBank has put forth the past 11 years to ensure the OnBase community is always supported with care and excellence. The criteria for the Diamond Award is based on training, customer retention, ratio of employees providing support to their number of customers, and the percentage of customers using the current software release.
As the top OnBase partner in North America, the Platinum Level Partner Award recognizes DataBank’s outstanding performance and dedication to simplifying business processes. The criteria for the Platinum Award is based on software revenue, new customer acquisition, and cross-selling of existing customer base from OnBase resellers in 2016.
“Our partnership with Hyland provides the best-in-class platform on which we can build solutions to ensure our customers success,” said Chuck Bauer, CEO of DataBank. “Whether the need is workflow, case management or content management and sharing, simplifying our clients lives and business is made easier with OnBase and DataBank together.”
“Because of Hyland’s commitment to our customers, we only partner with the best solution providers in the industry,” said Eric Miller, director of channel sales at Hyland. “DataBank is a shining example of the value our partners bring to market, and their exemplary delivery and support of industry-leading technology solutions is deserving of Platinum and Diamond recognition.”
DataBank is North America’s leading end-to-end business process solution provider. With the most experience in the industry, we’re proud to offer award-winning solutions to thousands of customers nationwide. We provide a wide host of offerings that help organizations simplify their business processes including document scanning, data capture solutions, enterprise content management software, business process outsourcing, staff augmentation, and workflow design and implementation.
About Hyland, creator of OnBase
For over 20 years, Hyland, creator of OnBase, has helped our more than 13,000 lifetime customers by providing real-world solutions to everyday business challenges. That dedication is why year after year Hyland realizes double-digit growth and our customers recognize the value of our partnership. Named one of Fortune’s 2014 Best Companies to Work For®, Hyland continues to thrive and develop one of the most flexible and comprehensive enterprise content management (ECM) solutions available.